Jobs

APPLICATION ENGINEER

Job description:
The Application Engineer is the primary technical resource for our global customers, and works closely with Magcam’s sales/marketing, production and R&D teams. The Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction. He/she will acquire and maintain an expert level of Magcam’s product knowledge and applications.

Responsibilities:

  • Measurement and Analysis Service
    • Perform service measurements on customer’s magnets and magnet assemblies using Magcam’s equipment
    • Analyze the measurement data using Magcam’s proprietary Magscope Software and prepare reports to be shared with the customers
    • Interact with the customers and ensure their satisfaction with the provided service and measurement results
  • Calibration Service
    • Perform calibration on Magcam’s magnetic field sensors, cameras and scanners on-site and off-site
    • Document thoroughly the calibration results and create reports
  • Installation Service
    • Travel globally to install equipment at the customers site, in combination with calibration and training of the customers engineers
  • Training Service
    • Provide customer training on Magcam products both remotely and on-site
    • Training is based on the customer’s specific and detailed needs, both in terms of hardware (cameras and scanners) and software (Magscope)
  • Customer Support
    • Answer customer’s technical questions about Magcam products via telephone, email and in person
    • Advise customers on specific applications and best usage of Magcam’s products
    • Listen, understand and convey customer requirements
    • Maintain professional business relationships with key customers

Qualifications required:

  • Bachelor's or Master degree in Mechanical Electro-Mechanical or Software Engineering
  • Minimum of 5 years (bachelors) or 3 years (masters) of engineering experience
  • Scientific and analytical mindset
  • Ability to understand and resolve technical problems, using a pro-active and flexible work style
  • Able to learn a new data analysis software quickly
  • Work independently as well as in a small team
  • Proficient in Microsoft Office and Matlab
  • Basic understanding of network communications technology – Internet, VPN, TCP/IP, Ethernet
  • Available for travel 20%
  • Fluent in Flemish and English

Preferred:

  • Experience as an application and/or technical support engineer
  • Experience with measurement equipment and/or data analysis tools
  • Understanding of magnetism and its industrial applications
  • Python and LabVIEW programming skills is a plus
  • Basic knowledge of German is a plus

Our offer
A full-time position with a competitive salary package in a small and growing high technology company
with market leading products.

If you see yourself doing and enjoying this job, email us at info@magcam.com with your CV and motivation letter. 
We will get back to you as soon as possible.